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Refund Policy

Last updated: August 4, 2026

Our policy

If Roastery Management isn't right for you, we offer a 14-day money-back guarantee from the date of purchase, no questions asked. Email lukas.lancz@icloud.com from the address associated with your account and we'll process the refund.

After 14 days, purchases are final, since this is a one-time payment for permanent account access rather than a recurring subscription.

How refunds are processed

Refunds are issued back to the original payment method via Stripe, and typically appear within 5–10 business days depending on your bank. Once a refund is issued, account access is revoked.

A note for EU customers

Under Slovak Act No. 108/2024 Coll. on Consumer Protection (implementing EU consumer protection directives), consumers generally have a 14-day right to withdraw from an online purchase. For digital content delivered immediately, that statutory right can be waived where the consumer explicitly consents to immediate delivery and acknowledges the resulting loss of the withdrawal right. Regardless of that waiver, we voluntarily offer the same 14-day window as a money-back guarantee, described above — so your right to a refund in that period is preserved either way.